Кто читает:: Школа иностранных языков

Статус:: Курс по выбору

Когда читается:: 3-й курс, 2, 3 модуль

Преподаватели

Врадий Надежда Валентиновна

Колесникова Екатерина Алексеевна

Full Syllabus Ask Question

Abstract

The course ‘Organizational communication’ deals with human communication in a variety of organizations. It is designed for third-year bachelor students, who major in “Linguistics and intercultural communication”, but it could also be interesting for those studying business-related subjects. Students will extend their knowledge of traditional and contemporary communication theories, explore the concepts of organizational behavior, analyze the structures, practices and cultures of organizations and gain the skills professional communicators need to develop highly ethical and effective performance standards. The course provides students with hands-on experience of applying the knowledge and skills they gain through examining authentic real-world cases and working on projects.

Learning Objectives

to analyze organizational communication practices
to communicate effectively within different organizational models
to design and implement high-trust organizational culture
to demonstrate a good understanding of how communication occurs within organizations
to develop communication, analytical and problem-solving skills
to develop the ability to use communication theory and methodology to analyze organizations, their structures, practices and cultures

Expected Learning Outcomes

Apply the knowledge and skills they get to define and describe organizational models
Apply the knowledge and skills they get to integrate employee communications media
Apply the knowledge and skills they get to manage organizational identity and diversity
Apply the knowledge and skills they get to measure the effectiveness of internal communication
Know modern and classical theories of organizational communication
Know past and present organizational models
Know the basics of organizational communication theory
Know the definition and typology of downward communication
Know the definition, typology of lateral communication
Know the main principles of workplace communication
Understand characteristics of excellent business communication
Understand how communication works in organizational structures and cultures
Understand the benefits and downsides of technology in organizations
Understand the functions and typology of upward communication
Understand the principles of communicating with a diverse workforce
Understand the role of business ethics
Understand various approaches to leadership

Course Contents

Communication in organizations
Downward communication
Upward communication
Horizontal/lateral communication
Business ethics
Leader and follower behaviors and perspectives
Modern workplace realities

Assessment Elements

Test 1
Written examination
Test 3
Career Trajectory and CV
Leader analysis
Test 2

Interim Assessment

2024/2025 3rd module
0.15 * Career Trajectory and CV + 0.1 * Leader analysis + 0.15 * Test 1 + 0.15 * Test 2 + 0.15 * Test 3 + 0.3 * Written examination

Bibliography

Recommended Core Bibliography

International Association of Business Communicators, & Gillis, T. L. (2011). The IABC Handbook of Organizational Communication : A Guide to Internal Communication, Public Relations, Marketing, and Leadership (Vol. 2nd ed). San Francisco, Calif: Jossey-Bass. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=363478

Recommended Additional Bibliography

Corrado, F. M. (1994). Communicating with Employees : Improving Organizational Communication. Menlo Park, CA: Course PTR. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=112936
Kramer, M. W. (2004). Managing Uncertainty in Organizational Communication. Mahwah, N.J.: Routledge. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=109913
Walker, R., & Aritz, J. (2012). Discourse Perspectives on Organizational Communication. Madison, [N.J.]: Fairleigh Dickinson University Press. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=449158

Authors

KOLESNIKOVA EKATERINA ALEKSEEVNA
Vradiy Nadezhda Valentinovna

Бакалаврская программа «Иностранные языки и межкультурная коммуникация»

Organizational Communication