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The Impact of the Material Part of Staff Motivation on the Performance of Their Work

Student: Alekseeva Diana

Supervisor: Vadim V. Grabar'

Faculty: Faculty of Management

Educational Programme: Bachelor

Year of Graduation: 2014

<p>The following paper considers such concepts as motivation, incentive, and its form, motive, forms of needs and emoluments. Process of motivation as well as its forms where characterized. For a more complete and accurate representation of motivation were discussed approaches to the concept of motivation, and the importance of that at different stages of history. The importance of motivation in human labor need to be emphasized, because it is the main root cause of employee productivity and it is important to consider that in creating a system of motivation in a particular company.</p><p>The next step was to examine the concept of loyalty, its levels and types, and to discover that the level of motivation depends on the level of staff loyalty. The higher the motivation of employees is, the higher the level of loyalty and vice versa. Also the conditions and factors that can increase the level of staff loyalty were analyzed. But to increase staff loyalty, we must pay attention not only on the conditions that increase that, but also on the factors that reduce loyalty in order to eliminate them.</p><p>Were considered the features of motivation and loyalty in the United States, Japan and Russia. It can be concluded that the main function of employee motivation is to find different ways and methods of employee motivation based on their individual and psychological characteristics for the efficient and effective performance of both staff and the organization as a whole. Also it is important to remember that the same method of motivation may not apply to all employees - it can motivate someone, but will not be enough incentive to someone else.</p><p>The aim of this paper is to improve staff motivation system in the departments of the Zapadno&ndash;Uralsky Office of &quot;Sberbank of Russia&quot;.</p><p>The objectives are:</p><p style="margin-left:71.45pt;">&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; study of the theoretical foundations of motivation;</p><p style="margin-left:71.45pt;">&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; analysis and evaluation of the current system of motivation;</p><p style="margin-left:71.45pt;">&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; improving the system of motivation in the offices of the Zapadno&ndash;Uralsky Office of &quot;Sberbank of Russia&quot;.</p><p>In practice, was considered the work of &laquo;Sberbank of Russia&raquo; and its Zapadno&ndash;Uralsky Office in particular. The methods of motivation of client managers and their constituent material reward were studied. According to the objectives of the study, managers were offered a questionnaire to which 17 people responded. All responses have been arranged, analyzed, and then, based on this analysis, the main problems in the current motivation system of employees of the &laquo;Sberbank&raquo; were identified.</p><p>The study was extremely relevant, as employees have expressed strong dissatisfaction with the existing system of motivation, which was confirmed after analyzing the responses to questionnaires.</p><p>Identification of the weaknesses and problem areas of the system of material motivation of employees enabled to make recommendations to improve the current situation. Each issue has been considered, and for each was given options to solve it within the value system of the bank.</p>

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