Designing an interactive educational service with gamification elements on the topic of digital security for the older generation

Digitalization is rapidly developing in all spheres of life and is now one of the main topics of public debate. However, despite its many advantages, this process has its own limitations and challenges, especially for the elderly. Today, more and more people are becoming victims of cybercrime, especially the older generation, who cannot always understand complex technologies and protect their personal data. Our job as a society is to provide them with help and support so that they can avoid unpleasant situations and keep their finances safe. The coronavirus pandemic in particular has shown that older people are not sufficiently integrated into our digital world. The drastic reduction in physical contact has isolated many people with low levels of digital literacy from their social environment. This situation, which I have encountered personally, has motivated me to develop a solution that helps older people to better adapt to the digital environment and face its threats. In this master thesis, I want to present my concept of an educational solution on digital security, and show how it can help seniors to expand their knowledge on cyber literacy topics and develop an understanding of how to protect themselves from online scams. Key words: seniors, educational solution, gamification, interactive design for seniors, cyber literacy, digital safety