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Regular version of the site
HSE Front Offices Feature New Services
Queue management system and tablets for collecting feedback
© HSE University
Electronic queue terminals, as well as tablets for collecting feedback, have been installed in HSE front offices on Myasnitskaya Ulitsa and Pokrovsky Boulevard.
The electronic queue will help managers to track staff workload peaks and to assess how to better rearrange the resources to provide quality services. Feedback tablets will help staff to automate the data collection process and get timely information about the quality of the service provided.
November 02, 2020