Most employees and a significant proportion of managers are not briefed on their company's business strategy, while a quarter of all blue and white-collar workers are not informed about operational management issues. While Russian businesses are concerned about employee development, creating bench strength and adopting state-of-the-art ICT solutions, they use the latter only for transmitting orders from the top down. Veronica Kabalina, Kira Reshetnikova and Olga Zelenova of the HSE Department of Human Resources Management examined Russian businesses' approaches to HR development and corporate communications.