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Frequently asked questions

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How can I apply for accommodation?

Will I sign a formal rental agreement?

Can I contact the Student Housing Office managers if I have any questions concerning my accommodation?

How will I pay for accommodation? Via the university? A special service? By bank card?

How to pay for utilities?

Will there be a security deposit? 

On what terms can the contract be terminated early? If the student decides to leave early, will they get their deposit back?

With what amenities are apartments/rooms equipped? Are there study halls, gyms, washing machines, and bicycle stalls on site?

Is there additional infrastructure (co-working areas, gyms etc) on the premises?

How close to HSE campus buildings will the apartments be located?

Will there be security in the building?

Can I choose which building to live in (features, location, etc.)?

If the accommodation option is a hotel, is there an alternative to the dormitory dining room with complex lunches?

Who can use this service? Are bachelor's, master's, and doctoral students eligible? Can I move in at any time of the year?

Do the accommodation options offer resident registration (for Russian citizens) and migration registration (for international students)?

Will I have to visit the local Public Service Centre to process my registration?

I don't speak Russian. Will there be a representative of HSE University or the building management who speaks English? How will urgent issues be resolved in this case?

What are accommodated students supposed to do in case of technical problems (flooding, failed internet connection, etc.) or conflict situations? Is there a service available for solving such problems (like a dorm supervisor)?

Who will bear financial responsibility in case of an emergency, such as fire, water leakage, smoke condition, short circuits, and other problems? Who will pay for the damage and required repairs?

How soon will I receive relocation assistance in case of an emergency? 

If for some reason I can’t get long-term accommodation, where and for how long will I live before receiving it? How much will this short-term accommodation cost and when should I inquire about it?

I plan to arrive in Moscow on August 25. Where can I stay upon arrival? May I use the accommodation services in advance? If so, how can I register and pay for it?

If I’m visited by my family, can they stay in the same building temporarily? Is it possible to accommodate any relatives or close family members?

Is there an option for family accommodation (with girlfriend/boyfriend; husband/wife; children)?

Can roommates be of the same gender only or is mixed-gender accommodation possible? Will I be able to choose? 

Who else will live in the building/apartment, aside from students?

Can I choose to live with friends? Is it possible to live together with HSE University students only or can I invite someone not from the university? 

On what terms can I change my accommodation if I don’t get along with my roommates?

If a roommate leaves the apartment, what does it mean for the other residents? Does the university choose a replacement? Will the fee increase for the period?

If a student arrives with their family for a short term (3-5 days) for the period of application and entrance exams, is it possible to accommodate them in vacant places in the applicant’s room? What is the minimal term of stay in each accommodation option?

Is it possible to live with pets in any of the accommodation options?

If the student is no longer able to pay for their accommodation, what should they do? Will they get a place in a dorm/ deferment of payment/ financial support from the university?

HSE University reimburses my expenses for rental accommodation. Will I receive reimbursement next academic year?


 

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