English Language as a Language of Business Communication

Bachelor 2022/2023

Type: Elective course (Foreign Languages and Intercultural Communication)

Area of studies: Linguistics

Delivered by: School of Foreign Languages

Where: School of Foreign Languages

When: 4 year, 1, 2 module

Mode of studies: offline

Open to: students of all HSE University campuses

Instructors: Elena Lutkova, Aida Rodomanchenko, Elena Sorokina, Лукошус Оксана Геннадьевна

Language: English

ECTS credits: 9

Contact hours: 52

Full Syllabus Ask Question

Abstract

Business English Course is based on the principles of the project-based approach, which is grounded in the creation of a student-developed product. This framework is aimed to foster creativity, curiosity and problem-solving skills while also upholding rigorous linguistic standards. Real-life application of the skills gained in the course will be of use both for those who are planning to embark on a career path in a company and entrepreneurs alike. Those who see their future in cross cultural communication, teaching, interpreting or translating will find the course useful and efficient. For cross cultural communication specialists, practical business skills might prove to be of great importance. For interpreters and translators, it is an opportunity to gain knowledge of a new sphere which could undoubtedly come in handy. Not only will this course provide insight into teaching Business English as an ESP course, it will also familiarize the future graduates with the financial and legal aspects of B2B interaction from the point of view of a service provider. Students will work on the projects that are relevant to their culture and their future. They will collaborate with other students face-to-face (or online) and receive guidance from their teacher(s). The course is designed to provide an intellectual challenge for the students. Thus, they will apply and develop their critical thinking skills further.

Learning Objectives

The main objectives of the course “Business English” are to master various language, social and business skills.Therefore, students are to obtain different competences, such as linguistic competence, sociolinguistic competence and pragmatic competence.

Expected Learning Outcomes

Add emphasis, using fronting, cleft sentences, adverbs, and phrases
Agree on the course of actions
Answer job-interview questions
Apply current economic and business information
Brainstorm ideas with colleagues
Can assess client's needs
Check a draft of a contract for its integral elements
Check IP clauses in a contract
Choose type of learning matching your company’s needs
Communicate efficiently with other people and understand social roles of other participants
Conduct need analysis of an organisation
Deal with business conflict
Deal with difficult questions
Describe cross-cultural experience
Discuss advantages of a learning organisation
Discuss conditions of employment
Discuss employer’/customer’s expectations
Discuss new working practices
Discuss team relationships and team roles
Discuss the ways to deal with project setback
Draft clauses for an employment contract
Draw up clauses in a service agreement
Draw up contract clauses covering force majeure circumstances
Give an impromptu presentation
Identify the measures to tackle existing issues
Interpret messages in business emails
Introduce yourself to a group in business environment
Learn basic legal vocabulary related to business topics
Negotiate mutually beneficial conditions
Negotiate outcome in negotiations with business partners
Reach agreement with your counterparty
Read and draw up contract clauses
Report on the project outcomes
Respond to feedback in a diplomatic way
Settle the differences with your counterparty
Speculate about future changes in a corporate image
Talk about career paths and choices
Understand clauses in an employment contract
Use business skills for business communication (giving presentations, negotiating, telephoning, participating in teleconferences, etc.);
Use business vocabulary appropriately
Use particle clauses and inversions in writing
Write a cover letter matching a job description
Write a memo for internal/external use
Write a proposal for an internal/external client
Write a report on the progress of the project
Write clear, smoothly flowing texts in an appropriate style
Write/respond to a letter of complaints

Course Contents

22/23-1. Job opportunities. 4th year. English for Business Communication.
22/23-2.Entrepreneurs and ‘gig’ economy. Employment contract 4th year. English for Business communication.
22/23-3. Progress and Change. 4th year. English for Business communication.
22/23-5. Negotiating a Contract. 4th year. English for Business communication.
22/23-4. Advertising and Promotion. 4th year. English for Business communication
22/23 - 6. Managing Conflict. 4th year. English for Business communication
7.Risks.4th year. English for Business communication
8.Values. 4th year. English for Business communication
22/23-7. Performance. 4th year. English for Business communication

Assessment Elements

Continuous assessment (in-class assignments and activity, homework, quizzes and tests)
constitutes 30% of the final grade
Speaking (oral interview, presentations, monologues)
Constitutes 25% of the final grade
Writing assignments (cover letter, memo, letter of complaint, proposal)
constitutes 25% of the final grade
Exam
constitutes 20% of the final grade

Interim Assessment

2022/2023 2nd module
0.125 * Writing assignments (cover letter, memo, letter of complaint, proposal) + 0.125 * Speaking (oral interview, presentations, monologues) + 0.15 * Continuous assessment (in-class assignments and activity, homework, quizzes and tests) + 0.2 * Exam

Bibliography

Recommended Core Bibliography

Business result: advanced : student's book, Baade, K., 2009
Business result: advanced [Электронный ресурс] : class CDs, Baade, K., 2009
English for business : a functional approach, Chilver, J., 2001
Legal English: Quick Overview: Англ.язык в сфере юриспруд. Базовый курс : учебник для бакалавров / Е.Б. Попов, Е.М. Феоктистов, Г.Р. Халюшева ; под общ. ред. Е.Б. Попова. - 2-е изд.,перераб. и доп. - М. : ИНФРА-М, 2019. - 314 с. + Доп. материалы [Электронный ресурс; Режим доступа http://www.znanium.com]. — (Высшее образование: Бакалавриат). — www.dx.doi.org/10.12737/13328. - Режим доступа: http://znanium.com/catalog/product/1022283
Колесникова, Н. Л. Пишем и говорим на деловые темы по-английски. Tips for Business Writing and Speaking Skills : учебное пособие / Н. Л. Колесникова. — Москва : ФЛИНТА, 2018. — 136 с. — ISBN 978-5-9765-3442-1. — Текст : электронный // Лань : электронно-библиотечная система. — URL: https://e.lanbook.com/book/103111 (дата обращения: 00.00.0000). — Режим доступа: для авториз. пользователей.

Recommended Additional Bibliography

Abdul-Halim, H., Ahmad, N. H., Geare, A., & Thurasamy, R. (2019). Innovation Culture in SMEs: The Importance of Organizational Culture, Organizational Learning and Market Orientation. Entrepreneurship Research Journal, 9(3), N.PAG. https://doi.org/10.1515/erj-2017-0014
Argote, L. (2012). Organizational Learning : Creating, Retaining and Transferring Knowledge. Heidelberg: Springer. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=528244
Arrigo, G., & Casale, G. (2017). International Labour Law Handbook : From A to Z. Torino: G. Giappichelli Editore. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1537694
Boon, A. (2018). The Job Interview. [Japan]: HALICO. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1847466
Cordell, A. (2018). The Negotiation Handbook. Abingdon, Oxon: Routledge. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1853827
Coyle, J. F., & Drahozal, C. R. (2019). An Empirical Study of Dispute Resolution Clauses in International Supply Contracts. Vanderbilt Journal of Transnational Law, 52(2), 323–386. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=poh&AN=136835620
Creating and capturing sustainable value through business model and service innovation. (2018). Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsbas&AN=edsbas.B1E3C646
Dean A. Shepherd, & Holger Patzelt. (2018). Entrepreneurial Cognition: Exploring the Mindset of Entrepreneurs. Netherlands, Europe: Palgrave Macmillan. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsbas&AN=edsbas.90F8D4C8
Dent, J. . G. W. (2009). Business Lawyers as Enterprise Architect. Business Lawyer, 64(2), 279–327. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=37382214
E. Tyagay. (2016). Russian Business Law. BRICS Law Journal, (2), 176. https://doi.org/10.21684/2412-2343-2016-3-2-176-179
E. Tyagay. (2016). Russian Business Law. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsbas&AN=edsbas.B491103B
Ebisui, M., International Labour Office, Rōdō Seisaku Kenkyū Kenshū Kikō, Cooney, S., & Fenwick, C. F. (2016). Resolving Individual Labour Disputes : A Comparative Overview. Geneva, Switzerland: International Labour Organization. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1484327
Erlend Nier, & Ouarda Merrouche. (2012). Payment Systems, Inside Money and Financial Intermediation. Post-Print. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsrep&AN=edsrep.p.hal.journl.hal.01638082
Feld, B., & Wise, S. (2017). Startup Opportunities : Know When to Quit Your Day Job. Hoboken, New Jersey: Wiley. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1521235
Fons Trompenaars, Madeleine van der Steege, & Riana Schreuders. (2014). Collaborating to Identify the Personal and Business Dilemmas of Successful Women Entrepreneurs. Working Papers. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsrep&AN=edsrep.p.msm.wpaper.2014.10
Fruehwald, E. S. (2014). Legal Writing Exercises : A Practical Guide to Clear and Persuasive Writing for Lawyers. Chicago, Illinois: American Bar Association. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1357277
Goh, B. C. (2016). Law Without Lawyers, Justice Without Courts : On Traditional Chinese Mediation. London: Routledge. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1431920
Greenburger, F., & Paley, R. (2016). Risk Game : Self Portrait of an Entrepreneur. Dallas, TX: BenBella Books. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1346063
Heny Wahyu Tamara Dwi Lestari, Dindin Dimyati, & Mohammad Shihab. (2017). Strategic Communications and Corporate Branding: a Study of Jebsen & Jessen Indonesia Group. MediaTor, (1), 37. https://doi.org/10.29313/mediator.v10i1.2609
HORVÁTH, V. (2019). Project Management Competence - Definitions, Models, Standards and Practical Implications. Vezetéstudomány / Budapest Management Review, 50(11), 2–17. https://doi.org/10.14267/ VEZ TUD.2019.11.01
Innovation practices of B2B manufacturers and service providers: Are they really different? (2018). Industrial Marketing Management, 75, 112–124. https://doi.org/10.1016/j.indmarman.2018.04.008
ISAC, N., & BADSHAH, W. (2018). Evaluation of Personnel Performance within a Company’s Hr Department. Scientific Bulletin - Economic Sciences / Buletin Stiintific - Seria Stiinte Economice, 17(1), 52–59. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=asn&AN=133814762
Kerzner, H. (2017). Project Management : A Systems Approach to Planning, Scheduling, and Controlling (Vol. Twelfth edition). Hoboken, New Jersey: Wiley. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1472845
Kessler, R. (2006). Competency-based Interviews : Master the Tough New Interview Style and Give Them the Answers That Will Win You the Job. Franklin Lakes, NJ: Career Press. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=231056
KUPOR, S. (2019). THE ART of the PITCH. Entrepreneur, 47(4), 50–53. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=136458911
L. Gorshkova A., V. Poplavskaya A., Людмила Горшкова Алексеевна, & Вера Поплавская Алексеевна. (2016). АНАЛИТИЧЕСКИЙ ИНСТРУМЕНТАРИЙ ДИАГНОСТИКИ И ФОРМИРОВАНИЯ УПРАВЛЕНЧЕСКОЙ КОМАНДЫ КАК ЭЛЕМЕНТА МЕТОДИКИ ОРГАНИЗАЦИОННОГО РАЗВИТИЯ // Analytical Tools for the Diagnostics and the Formation of a Management Team as an Element of the Organization Development Technique. Учет. Анализ. Аудит // Accounting. Analysis. Auditing, (6), 83. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsrep&AN=edsrep.a.scn.accntn.y2016i6p83.92
Lee, C., Felps, W., & Steel, P. (2017). Who gets the job interview? Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsbas&AN=edsbas.29CEA76F
Lyons, C. (2009). I Win, You Win: The Essential Guide to Principled Negotiation. A&C Black Business Information and Development.
Marcus Hagedorn, & Iourii Manovskii. (2013). Job Selection and Wages over the Business Cycle. American Economic Review, (2), 771. https://doi.org/10.1257/aer.103.2.771
Mare Koit. (2018). Reasoning and communicative strategies in a model of argument-based negotiation. Journal of Information and Telecommunication, (3), 291. https://doi.org/10.1080/24751839.2018.1448504
Mateusz Grzesiak. (2018). Personal Brand Creation in the Digital Age. Springer. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsrep&AN=edsrep.b.spr.sprbok.978.3.319.69697.3
Matsue, T. (2018). Fixed-term contracts as a source of labour demand fluctuations. Applied Economics Letters, 25(9), 611–614. https://doi.org/10.1080/13504851.2017.1352070
Mautner-Markhof, F. (2019). Processes Of International Negotiations. New York, NY: Routledge. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=2199070
McCarthy, A., & Hay, S. (2015). Advanced Negotiation Techniques. [California]: Apress. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=958148
Moscoso, S., & Iglesias, M. (2009). Job Experience and Big Five Personality Dimensions. International Journal of Selection & Assessment, 17(2), 239–242. https://doi.org/10.1111/j.1468-2389.2009.00466.x
Niqresh, M. (2019). Digital Library and Intellectual Issues——Issues in Copyright and Intellectual Property. International Education Studies, 12(1), 114–127. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=eric&AN=EJ1201528
Radu Belloiu. (2019). Tridimensional Model “Lean-Six Sigma-Theory of Constraints” Used by an Entrepreneurial Firm in Service Industry. Conference Proceedings Chapters, 188. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsrep&AN=edsrep.h.mdv.cpchap.y201810
Roulin, N. (2017). The Psychology of Job Interviews. New York: Routledge. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1492011
Sahlman, W. A., Hoffman, R., Andreessen, M., & Blank, S. G. (2018). HBR’s 10 Must Reads on Entrepreneurship and Startups (featuring Bonus Article “Why the Lean Startup Changes Everything” by Steve Blank). Boston, Massachusetts: Harvard Business Review Press. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1798805
Senge, P. M. (2014). The Fifth Discipline Fieldbook : Strategies and Tools for Building a Learning Organization. [S.I.]: Crown Business. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=782259
Spalevic, Z., Ilic, M., & Filipic, G. (2019). Legal and Economical Aspects of Intellectual Property in Cyber Space. Ekonomika, 65(2), 51–64. https://doi.org/10.5937/ekonomika1902051S
Veronica Ioana ILIEȘ. (2018). Strategic Personal Branding for Students and Young Professionals. Cross-Cultural Management Journal, (1), 43. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsdoj&AN=edsdoj.799678f4672446e7961ece10c16980a5
Wang, H. K. H. (2018). Business Negotiations in China : Strategy, Planning and Management. Abingdon, Oxon: Routledge. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1662142
Мельничук, М. В., Business English for Lawyers. : учебное пособие / М. В. Мельничук, П. П. Ростовцева, ; под ред. Т. А. Танцуры. — Москва : КноРус, 2019. — 209 с. — ISBN 978-5-406-06918-9. — URL: https://book.ru/book/931045 (дата обращения: 25.08.2023). — Текст : электронный.

Authors

RODOMANCHENKO AIDA SERGEEVNA
SOROKINA ELENA VLADIMIROVNA
BOGOLEPOVA SVETLANA VIKTOROVNA

Course Syllabus