Bachelor
2022/2023![Learning Objectives](/f/src/global/i/edu/objectives.svg)
![Expected Learning Outcomes](/f/src/global/i/edu/results.svg)
![Interim Assessment](/f/src/global/i/edu/intermediate_certification.svg)
![Bibliography](/f/src/global/i/edu/library.svg)
Information Systems Management
Type:
Compulsory course (Management and Digital Innovation)
Area of studies:
Business Informatics
Delivered by:
Department of Business Informatics
Where:
Graduate School of Business
When:
3 year, 2 module
Mode of studies:
offline
Open to:
students of one campus
Language:
English
ECTS credits:
4
Contact hours:
40
Course Syllabus
Abstract
a) Prerequisites and Exclusions Basic knowledge of information systems and digital infrastructure is required. Thus, the following courses must be passed before this course may be attempted: IS1060 Introduction to Information Systems, IS1181 Digital infrastructures for business, and Digital business transformation (IS2184, part 1). b) Abstract “Information system management” is a course for third-year undergraduate students. The course is taught in English. It is part of the University of London curriculum. This course studies the management of information systems in organisations. It identifies the main managerial factors affecting the design and implementation of ICTs in organisations. It also introduces basic principles of project management and governance. The course also overviews the most common strategies associated with ICT management and the tools used to manage these strategies. These are contrasted with organisational issues such as structure, planning and control and deployment framework. Finally, the course provides a holistic view of benefit management and information systems strategy alignment.
Learning Objectives
- This course provides the fundamental concepts needed to understand information technology management in organisations from the perspectives of information systems, organisation and management theory. It introduces critical ideas to address the problems related to the use and implementation of information technology in organisations. By the end of this course and having completed the essential reading and activities students should be able to
- explain how information and communication technologies change organisations and industry structures;
- discuss the importance of the process of managing the design and implementation of information systems on the effective value generated by their adoption;
- explain the basic principles of project management from technical and organisational standpoints, including time, cost and performance issues;
- evaluate alternative approaches to design organisational forms to pursue the effective implementation of information systems across the enterprise.
Expected Learning Outcomes
- • describe how ICT governance is supported by ITIL, COBIT and PDCA;
- • describe the characteristics of an information infrastructure and the differences between the concept of information infrastructure and of information systems;
- • describe the importance of strategic planning for the successful digitalisation of the company;
- • describe the limitations of project management techniques for the coordination of complex IS projects.
- • describe the main drivers of decisions about outsourcing business functions;
- • describe the major risks associated with outsourcing;
- • discuss the challenges that must be overcome to deploy an integrated project management approach;
- • discuss the differences and complementarities between ITIL, COBIT and PDCA;
- • discuss the importance of core competences in the context of outsourcing decisions.
- • discuss the importance of project management and its limitations;
- • explain the differences between firm-level, business-level and industry level information systems strategy;
- • explain the differences between personal ICTs, group ICTs and enterprise ICTs;
- • explain the importance of ongoing change in the context of ICT governance.
- • explain the links between corporate governance and ICT governance;
- • explain the main managerial challenges associated with the design and deployment of business-level information systems strategies;
- • explain what outsourcing is and why it is important in the context of ICT management;
- • explain why cost savings are only one of the drivers of outsourcing decisions;
- • identify the different project management areas and describe the importance of their integrations;
- • identify the major factors that should be considered when ICT outsourcing decisions are made;
- • master the PERT and CPM techniques;
Interim Assessment
- 2022/2023 2nd module0.3 * Essay + 0.2 * Activity + 0.2 * Case study + 0.3 * Project plan
Bibliography
Recommended Core Bibliography
- Arvidsson, V., Holmström, J., & Lyytinen, K. (2014). Information systems use as strategy practice : a multi-dimensional view of strategic information system implementation and use. https://doi.org/10.1016/j.jsis.2014.01.004
- Information technology for managers, Reynolds, G. W., 2018
- Kerzner, H. (2019). Innovation Project Management : Methods, Case Studies, and Tools for Managing Innovation Projects. Hoboken, New Jersey: Wiley. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=2183351
- Project Management Institute. (2017). A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Sixth Edition and Agile Practice Guide (ENGLISH). Newtown Square, PA: Project Management Institute. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1595321
- Project Management Institute. (2021). A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Seventh Edition and The Standard for Project Management (ENGLISH): Vol. Seventh edition. Project Management Institute.
Recommended Additional Bibliography
- Archibald, R. D., & Archibald, S. C. (2016). Leading and Managing Innovation : What Every Executive Team Must Know About Project, Program, and Portfolio Management, Second Edition (Vol. Second edition). Boca Raton: Auerbach Publications. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1093889
- Bahli, B., & Rivard, S. (2003). The information technology outsourcing risk: a transaction cost and agency theory-based perspective. Journal of Information Technology (Routledge, Ltd.), 18(3), 211–221. https://doi.org/10.1080/0268396032000130214
- Bloom, N., Garicano, L., Sadun, R., & Van Reenen, J. (2014). The Distinct Effects of Information Technology and Communication Technology on Firm Organization.
- Melville, N., Kraemer, K., & Gurbaxani, V. (2004). Information Technology and Organizational Performance: An Integrative Model of It Business Value. MIS Quarterly, 28(2), 283–322. https://doi.org/10.2307/25148636
- Nigel Melville, Kenneth Kraemer, & Vijay Gurbaxani. (2004). Review: information technology and organizational performance: an integrative model of IT business value.
- Raphael Amit, & Christoph Zott. (2001). Value creation in E‐business. Strategic Management Journal, 6‐7, 493. https://doi.org/10.1002/smj.187
- Walker, S. J. (2014). Big Data: A Revolution That Will Transform How We Live, Work, and Think. International Journal of Advertising, 33(1), 181–183. https://doi.org/10.2501/IJA-33-1-181-183