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Course Syllabus

Bachelor 2023/2024

Organizational Communication

Type: Elective course (Foreign Languages and Intercultural Communication)
Area of studies: Linguistics
Delivered by: School of Foreign Languages
Where: School of Foreign Languages
When: 3 year, 2, 3 module
Mode of studies: offline
Open to: students of one campus
Instructors: Ekaterina Kolesnikova, Nadezhda Vradiy
Language: English
ECTS credits: 4
Contact hours: 38

Course Syllabus

Full Syllabus

Abstract

The course ‘Organizational communication’ deals with human communication in a variety of organizations. It is designed for third-year bachelor students, who major in “Linguistics and intercultural communication”, but it could also be interesting for those studying business-related subjects. Students will extend their knowledge of traditional and contemporary communication theories, explore the concepts of organizational behavior, analyze the structures, practices and cultures of organizations and gain the skills professional communicators need to develop highly ethical and effective performance standards. The course provides students with hands-on experience of applying the knowledge and skills they gain through examining authentic real-world cases and working on projects.
Learning Objectives

Learning Objectives

  • to analyze organizational communication practices
  • to communicate effectively within different organizational models
  • to design and implement high-trust organizational culture
  • to demonstrate a good understanding of how communication occurs within organizations
  • to develop communication, analytical and problem-solving skills
  • to develop the ability to use communication theory and methodology to analyze organizations, their structures, practices and cultures
Expected Learning Outcomes

Expected Learning Outcomes

  • Apply the knowledge and skills they get to define and describe organizational models
  • Apply the knowledge and skills they get to integrate employee communications media
  • Apply the knowledge and skills they get to manage organizational identity and diversity
  • Apply the knowledge and skills they get to measure the effectiveness of internal communication
  • Know modern and classical theories of organizational communication
  • Know past and present organizational models
  • Know the basics of organizational communication theory
  • Know the definition and typology of downward communication
  • Know the definition, typology of lateral communication
  • Know the main principles of workplace communication
  • Understand characteristics of excellent business communication
  • Understand how communication works in organizational structures and cultures
  • Understand the benefits and downsides of technology in organizations
  • Understand the functions and typology of upward communication
  • Understand the principles of communicating with a diverse workforce
  • Understand the role of business ethics
  • Understand various approaches to leadership
Course Contents

Course Contents

  • Communication in organizations
  • Downward communication
  • Upward communication
  • Horizontal/lateral communication
  • Business ethics
  • Leader and follower behaviors and perspectives
  • Modern workplace realities
Assessment Elements

Assessment Elements

  • non-blocking Test 3
  • non-blocking Leader analysis
  • non-blocking Test 1
  • non-blocking Test 2
  • non-blocking Written examination
  • non-blocking Career Trajectory and CV
Interim Assessment

Interim Assessment

  • 2023/2024 3rd module
    0.15 * Career Trajectory and CV + 0.1 * Leader analysis + 0.15 * Test 1 + 0.15 * Test 2 + 0.15 * Test 3 + 0.3 * Written examination
Bibliography

Bibliography

Recommended Core Bibliography

  • International Association of Business Communicators, & Gillis, T. L. (2011). The IABC Handbook of Organizational Communication : A Guide to Internal Communication, Public Relations, Marketing, and Leadership (Vol. 2nd ed). San Francisco, Calif: Jossey-Bass. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=363478

Recommended Additional Bibliography

  • Corrado, F. M. (1994). Communicating with Employees : Improving Organizational Communication. Menlo Park, CA: Course PTR. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=112936
  • Kramer, M. W. (2004). Managing Uncertainty in Organizational Communication. Mahwah, N.J.: Routledge. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=109913
  • Walker, R., & Aritz, J. (2012). Discourse Perspectives on Organizational Communication. Madison, [N.J.]: Fairleigh Dickinson University Press. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=449158