Master 2023/2024

Organizational Behavior: Team and Personal Performance

Type: Compulsory course (Data Analytics for Business and Economics)

Area of studies: Economics

Delivered by: Department of Management

Where: St.Petersburg School of Economics and Management

When: 1 year, 1 module

Mode of studies: offline

Open to: students of one campus

Instructors: Кораблева Светлана Андреевна, Emilia Karpinskaya, Natalia Volkova

Master’s programme: Data Analytics for Business and Economics

Language: English

ECTS credits: 3

Contact hours: 32

Course Syllabus

Abstract

This subject is about people in organizations, more specifically how management and leadership approaches and behaviors impact attitudes, conducts, motives, and performance of staff members. The course provides a practical and realistic perspective on several aspects of the work environment to improve team and personal performance and facilitate change initiatives. Issues such as inclusive leadership, organizational communication, and change are essential parts of this course, contributing to manage human talents in an ever-changing landscape. This course is experiential and applied with content based mostly on contemporary theories and practices in management and psychology. Students will be stimulated to stay abreast of business changes to use them for classroom peer-to-peer discussion.

Learning Objectives

• The aim of the course is to develop a detailed understanding of factors affecting people behave at work and how these link to performance.

Expected Learning Outcomes

• The ability to apply modern communication technologies, including in a foreign language(s), for academic and professional interaction.
• The ability to analyze and take into account the diversity of cultures in the process of intercultural interaction.
• The ability to independently make sound organizational and managerial decisions, evaluate their operational and organizational effectiveness and social significance, ensure their implementation in a complex (including cross-cultural) and dynamic environment.
• The ability to find and evaluate new market opportunities, form and evaluate business ideas

Course Contents

• Understanding behavior in organizations. Organizational communication.
• Engage in visionary and inclusive leadership.
• Organizational behavior and change
• Behavioral performance management

Assessment Elements

• Class attendance
  A common challenge for lecturer is managing punctuality among students. We hope to address this point by rewarding the desired behavior with a grading weight of 10%. The grade for class attendance would be calculated as follows: total number of student attendance divided by Number of expected class attendance × 10.
• Learning Journal
  At the end of the course, each student will submit a Learning Journal to reflect what you have learned in classes (e.g., insights into managerial duties and responsibilities, a better understanding of analytics at work, self-insights). A reasonable way is to keep a journal throughout the class to make this task easier.
• Article readings, video and case study analysis
  The case, video, and articles would have assigned a week before the seminar where they would be discussed and analyzed.
• Final project requirements and evaluation criteria
  Topic “What factors related to organizational behavior influence performance in the particular company at individual, group, or organizational levels?” Students may work independently or as a team of 3-4 people for this project. Deliverables will include an assessment of factors related to organizational behavior, gap analysis, and a path forward proposal for improvement. A required component will include the integration of analytics, innovative problem-solving tools, and change management strategies. Students should select his/her/their organization for this project based both on publicly available data and personal experience. The format of the group project is an oral presentation with written comments on PowerPoint slides incorporating personal reflections of the analysis. Extensive written comments are possible. Time for the presentation is 10 minutes, 5-7 minutes for answering questions. The presentation must be uploaded to the SmartLMS not later than the established deadline. All mini-group members must present their projects. The aims of the project are: 1. to demonstrate what organizational behavior-related challenges different companies face and how they can cope with them. 2. for students to prove their analytic abilities and skills to investigate the situation in a particular company, applying the concepts suggested during the course (both in the class and in the assigned literature).

Interim Assessment

• 2023/2024 1st module
  0.3 * Article readings, video and case study analysis + 0.1 * Class attendance + 0.3 * Final project requirements and evaluation criteria + 0.3 * Learning Journal

Bibliography

Recommended Core Bibliography

• Fred Luthans. (2015). Organizational Behavior: An Evidence-Based Approach, 13th Ed: Vol. Thirteenth edition. Information Age Publishing.
• Ricky W. Griffin, Jean M. Phillips, & Stanley M. Gully. (2019). Organizational Behavior: Managing People and Organizations, Edition 13 (Vol. 13e). Cengage Learning.

Recommended Additional Bibliography

• Essentials of organizational behavior, Robbins, S.P., 2022