Master
2023/2024
Group work technologies: training, facilitation, gamification
Category 'Best Course for Career Development'
Category 'Best Course for Broadening Horizons and Diversity of Knowledge and Skills'
Type:
Compulsory course
Area of studies:
Management
Delivered by:
Department of Organizational Psychology (Nizhny Novgorod)
When:
2 year, 1, 2 module
Mode of studies:
offline
Open to:
students of one campus
Master’s programme:
Business Development
Language:
English
ECTS credits:
6
Contact hours:
28
Course Syllabus
Abstract
The course is aimed at gaining knowledge and skills in the implementation of modern methods of group training and employee development as one of the HR manager’s areas of activity. During the course, students will learn about modern group work techniques such as training, facilitation, and gamification; principles of designing and conducting training programs, varieties of tools and approaches; get acquainted with the specifics of the leader’s function at each stage of group work in each of the listed techniques. During the practical classes, students will master the skills of receiving feedback, independently conducting training exercises, games, using facilitation elements; learn to diagnose group dynamics and progress dynamics of each participant through observation; master the process of selecting the method, content, techniques, and instruments of group work in accordance with the goals, participant types and other criteria. HR managers from various companies implementing the “Employee Training and Development” will be invited to the classes as experts.
Learning Objectives
- The objectives of mastering the discipline "Technologies of personnel group work: facilitation, gamification, training" are the development of students' skills in the competent use of diagnostic tools, the skills of effective cooperation with the management and colleagues of the organization, the development of skills in designing and conducting modern types of group work, the ability to be an effective mediator in solving personal and business problems of the organization’s employees.
Expected Learning Outcomes
- Names the main concepts related to training, recognizes the basic theories of psychological training, distinguishes the main types of training, highlights the specifics of modern group work methods (facilitation, “world cafe”, “educational journey”, simulation, etc.)
- Formulates and discloses the content of the main principles of training and other forms of group form.
- Distinguishes the main groups of methodological tools (techniques) of the group form of work, knows how to select them for training or developing personnel, has information about their specifics and rules of application.
- Names methods for evaluating the effectiveness of group work, masters the technology for evaluating results according to J. Kirkpatrick
- Able to conduct professional task analysis, organizational analysis and personal analysis. Names and explains the specifics of organizing the training group.
- Formulates the requirements for the leader of the training and development group. Names the main characteristics of an effective leader and the ethical aspects of the leader's activities.
- Names 4 stages of classical training. Has information about the specifics of the stages of work with other forms of group work. Has the skill of designing group work programs for personnel training and development.
- Describes the concept of “feedback”, names its forms and rules, knows how to select the form of feedback depending on the tasks being solved, knows how to implement the technology for providing effective feedback.
- • Names the features, goals and possibilities of facilitation. Formulates the basic concepts and methodological foundations of facilitation, its mechanisms.
- Formulates the main methods of facilitation, explains the importance and essence of the tasks that the facilitator solves.
- Has information about the relationship system "facilitator-group". Masters the strategies of behavior in the "facilitator - group" system. Names and explains the behavioral roles of the facilitator, methods of influencing the group.
- Formulates the stages of the facilitation process, their content and is able to distinguish them. Proficienct in facilitation techniques.
- Has an understanding of facilitation of decision making. Knows how to plan the perspective of the facilitator's work at the request of the organization.
- Names the difference between gamification and other teaching methods. Defines the types of gamification.
- Can compare and name gamification methods and types of games. Describes the structure and stages of creating a learning game.
Course Contents
- Title Topic 12. Relationship between the facilitator and the group
- Title Section 4. Facilitation process Topic 13. Stages of facilitation and their content
- Title Topic 14. Facilitation for decision making.
- Title Section 5: Gamification Topic 15. Gamification as a modern technology for training organization personnel.
- Title Topic 16. Main aspects of gamification. Educational game.
- Title Section 1. Methodology of group forms of work Topic 1. The concept and types of psychological training
- Title Topic 2. Principles of psychological training and other forms of group work.
- Topic 3. Methodological means of group work
- Title Topic 4. Training and other forms of group work effectiveness evaluation
- Title Section 2. Methodological aspects of training and other forms of group work. Topic 5. Methodology for organizing group work
- Title Topic 6. Methodological features of the activities of the leading group forms of personnel training and development
- Title Topic 7. Facilitator’s activities at various stages of the training
- Title Topic 8. Methodological features of feedback organization
- Title Section 3. Facilitation as a form of personnel training and development • Topic 10. Facilitation in the organization.
- Title Topic 11. Facilitation methodology, scope and possibilities.
Interim Assessment
- 2023/2024 2nd module0.25 * Домашнее задание 1 + 0.25 * Домашнее задание 2 + 0.25 * Контрольное задание + 0.25 * Самостоятельная работа
Bibliography
Recommended Core Bibliography
- Active training : a handbook of techniques, designs, case examples, and tips, Silberman, M., 2006
- Adult learners, education and training : a reader, , 2000
- Education, training and labour market outcomes in Europe, Checchi D., 2004
- HR менеджмент. Поиск, подбор, тренинг, адаптация, мотивация, дисциплина, этика : [пер. с англ.], Корнелиус Н., 2005
- Бизнес-тренинг : с чего начать, как преуспеть: советы руководителям и тренерам, Прокофьева, Н. И., 2009
- Бизнес-тренинг: с чего начать, как преуспеть. Советы руководителям и тренерам, Прокофьева, Н.И., 2009
- Геймификация как инструмент управления трудовой мотивацией : автореф. дис. ... канд. социолог. наук : 22.00.08, Артамонова, В. В., 2022
- Групповой психологический тренинг : Учеб. пособие для вузов, Пахальян В.Э., 2006
- Переговоры - фасилитация - медиация : учеб. пособие для вузов, Чумиков, А. Н., 2014
- Психологический тренинг в группе: Игры и упражнения : Учеб. пособие, , 2005
- Тесты, деловые игры, тренинги в управлении персоналом : учебник, Пугачев В.П., 2002
Recommended Additional Bibliography
- Effective training : systems, strategies, and practices, Blanchard, P. N., 2007
- Employee training and development, Noe, R. A., 2013
- Handbook of intercultural training, , 2004
- Handbook of online learning : innovations in higher education and corporate training, , 2002
- Handbook on information technologies for education and training, , 2008
- The gamification of learning and instruction : game-based methods and strategies for training and education, Kapp, K. M., 2012
- The power of 360 degree feedback : maximizing managerial and leadership effectiveness, Rao, T. V., 2006
- The Supervisor and On-the-Job Training, Broadwell, M. M., 1995
- Инструменты развития бизнеса: тренинг и консалтинг, Кроль Л.М., 2002
- Как провести тренинг, Орридж, М., 2002
- Корпоративный тренинг от А до Я : науч. - практ. пособие, Кларин М.В., 2000
- Тренинг управления персоналом, Бакирова, Г. Х., 2006
- Тренинг эмоционального интеллекта и развития личной эффективности, Тримаскина, И.В., 2010