Bachelor 2023/2024

Project Seminar "Creative Problem Solving"

Type: Compulsory course

Area of studies: Business Informatics

Delivered by: Department of Strategic and International Management

Where: Graduate School of Business

When: 1 year, 4 module

Mode of studies: offline

Open to: students of one campus

Instructors: Pavel Voloshchuk

Language: English

ECTS credits: 2

Contact hours: 20

Course Syllabus

Abstract

The educational seminar is devoted to the study of approaches to solving problems and creating customer-centric creative concepts for products and services.

Learning Objectives

• mastering different approaches to creative problem solving
• creation and presentation of concepts for customer-centric products and services

Expected Learning Outcomes

• Are able to formulate problem statement, research questions, and hypotheses of the proposed study
• Be able to run ideation sessions
• The students are able to demonstrate presentation skills for pitching for investors

Course Contents

• Creative problem solving
• Design thinking
• Persona and CJM
• Ideation
• Improvisation
• Facilitation
• Pitching

Assessment Elements

• Individual Facilitation Session Report
  Individually record a video presentation of a project using a storytelling approach.
• Home task 3 (teamwork)
  As part of the second homework assignment, students are to record the HMW question generated at class and, based on that question, conduct an idea generation session using one of the methods presented at class. After generating ideas, students should conduct an idea selection.
• Home task 2 (individual)
  After the Design Thinking class, students are given the task of conducting an express interview according to the rules and criteria announced the lecture. The professor evaluates the interview materials and artifacts. The materials are posted in a workspace to which students receive a link from the instructor at the first class.
• Home task 1 (individual)
  Students need to fill in the information about their profile in special workspace.
• Final Test (individual)
  A test on an online platform, based on class materials. For each correct answer is given 1 point. The test corresponds to the contents of the course and demonstrates students' knowledge.

Interim Assessment

• 2023/2024 4th module
  0.3 * Final Test (individual) + 0.1 * Home task 1 (individual) + 0.1 * Home task 2 (individual) + 0.1 * Home task 3 (teamwork) + 0.4 * Individual Facilitation Session Report

Bibliography

Recommended Core Bibliography

• Creative problem solving for managers : developing skills for decision making and innovation, Proctor, T., 2014
• Creative problem solving, Weiss, D. H., 1993

Recommended Additional Bibliography

• Design thinking : understand- improve- apply, , 2011
• Design thinking for the greated good : innovation in the social sector, Liedtka, J., 2017