Reverse Logistics

Bachelor 2024/2025

Category 'Best Course for Career Development'

Category 'Best Course for Broadening Horizons and Diversity of Knowledge and Skills'

Category 'Best Course for New Knowledge and Skills'

Type: Elective course (Supply Chain Management and Business Analytics)

Area of studies: Management

Delivered by: Department of Operations Management and Logistics

Where: HSE Graduate School of Business

When: 4 year, 3 module

Mode of studies: offline

Open to: students of all HSE University campuses

Instructors: Nataliya Alyamovskaya

Language: English

ECTS credits: 3

Full Syllabus Ask Question

Abstract

The relevance of reverse logistics in recent years is developing due to a large number of factors. Here are some of them: the development of the omni-channel models, increasing interest in sustainability, black swans (e.g. covid-19), tightening legislation, shorter product life cycles and shelf life, etc.For quite some time reverse logistics has been perceived as an operational logistics function; but during the past 5-7 years companies have turned to more global issues in this area: for example, forecasting the volume of returns, designing the logistics network and determining the optimal strategy for managing returns. In addition, companies are trying to implement analytics to track the impact of return management decisions on the supply chain, customer loyalty, etc.In this course we will look at the key issues related to reverse logistics: what can be returned in the supply chain, what best practices companies use in reverse logistics, what are the characteristics for returns from end customers and between the supply chain contractors, how the effectiveness of reverse logistics is assessed, what technologies are implemented, etc.

Learning Objectives

To provide students with a comprehensive understanding of the key processes in reverse logistics and teach how to apply tools to improve the efficiency of reverse logistics processes, taking into account how the forward supply chain is organized.

Expected Learning Outcomes

Describes the main types of return flows and their parameters
Applies reference models to processes modelling in reverse logistics
Explains the main ways of managing returns from the end user
Explains the impact of basic laws on returns management in the supply chain
Compares different models of reusable containers management in supply chains
Analyse the effectiveness of reverse logistics in the supply chain
Develops initiatives to improve the efficiency of reverse logistics

Course Contents

General questions about reverse logistics
Returns from the end consumer to supply chain contractors
Returns in the supply chain between contractors (including "internal" returns)
Improving the efficiency of reverse logistics

Assessment Elements

Seminars activities
Handing in course assignments according to set criteria
Homeworks
Handing in homework according to set conditions
Tests
Exam
The exam is blocking. Receiving a failing grade on an exam means receiving a failing grade in the course even if there is sufficient cumulative mark.
Lectures activities
Handing in assignment in forms, answering questions in the chat/oral answers to questions, submitting answers for reflections after lectures

Interim Assessment

2024/2025 3rd module
0.35 * Exam + 0.2 * Homeworks + 0.15 * Lectures activities + 0.2 * Seminars activities + 0.1 * Tests

Bibliography

Recommended Core Bibliography

Dmitry Ivanov, Alexander Tsipoulanidis, & Jörn Schönberger. (2019). Global Supply Chain and Operations Management : A Decision-Oriented Introduction to the Creation of Value: Vol. Second edition. Springer.
Корпоративная логистика в вопросах и ответах / В.И. Сергеев и др.; Под ред. В.И. Сергеева. - 2-e изд., перераб. и доп. - М.: НИЦ ИНФРА-М, 2014. - XXX, 634 с.: 70x100 1/16. + ( Доп. мат. znanium.com). (п) ISBN 978-5-16-004556-6 - Режим доступа: http://znanium.com/catalog/product/407668

Recommended Additional Bibliography

Abderahman Rejeb, & Karim Rejeb. (2020). Blockchain and Supply Chain Sustainability. LogForum, 16(3), 363–372. https://doi.org/10.17270/J.LOG.2020.467
Fernie, J., & Sparks, L. (2019). Logistics and Retail Management : Emerging Issues and New Challenges in the Retail Supply Chain (Vol. Fifth edition). London: Kogan Page. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1922108
Jorge Muniz Jr, Julio Cicero Cunha, Reinaldo Almeida, & Fernando Augusto Silva Marins. (2017). The Knowledge Management in Business Strategies and Reverse Logistics. Brazilian Journal of Operations & Production Management, (1). https://doi.org/10.14488/BJOPM.2017.v14.n1.a4
Karen Delchet-Cochet. (2020). Circular Economy : From Waste Reduction to Value Creation. Wiley-ISTE.
McKinnon, A. C., Browne, M., Whiteing, A. E., & Piecyk, M. (2015). Green Logistics : Improving the Environmental Sustainability of Logistics: Vol. Third edition. Kogan Page.
Performance Evaluation of Reverse Logistics: Opportunities for Future Research. (2019). Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsbas&AN=edsbas.E6DE902C
Ribas, I., Lusa, A., & Corominas, A. (2019). A framework for designing a supply chain distribution network. International Journal of Production Research, 57(7), 2104–2116. https://doi.org/10.1080/00207543.2018.1530477
Yufeng Zhuang, Ningxi Zhang, Song Wang, & Yanzhu Hu. (2019). Optimal Logistics Control of an Omnichannel Supply Chain. Sustainability, (21), 6014. https://doi.org/10.3390/su11216014

Authors

ALYAMOVSKAYA NATALIYA SERGEEVNA

Course Syllabus