Bachelor 2024/2025

Cross-Cultural Management

Type: Compulsory course (International Bachelor's in Business and Economics)

Area of studies: Economics

Delivered by: Department of Venture Management (Nizhny Novgorod)

Where: Faculty of Management (Nizhny Novgorod)

When: 3 year, 4 module

Mode of studies: offline

Open to: students of one campus

Instructors: Waqas Ahmed

Language: English

ECTS credits: 3

Course Syllabus

Abstract

The Cross Cultural Management subject equips students to appreciate key dimensions where cultures manifest distinctions in communication methods, motivational expectations, attitudes towards authority, permissible social conduct or ethical ideals.Learners would be able to practice advanced active listening, cultural translation, conflict resolution and situational evaluation techniques useful while operating in pluralistic environments.

Learning Objectives

• 1. Develop a comprehensive understanding of cross-cultural management frameworks and theoretical models that inform global business interactions.
• 2. Equip students with analytical tools to critically examine cultural variations in organizational behavior, communication strategies, and management practices.
• 3. Enhance students' problem-solving capabilities by introducing systematic approaches to addressing complex cross-cultural challenges in international management.
• 4. Foster ethical reasoning, strategic thinking and institutional analysis skills that support nuanced decision-making in multicultural contexts.

Expected Learning Outcomes

• LO1: Apply sophisticated cross-cultural management frameworks to analyze complex global business scenarios with theoretical precision and analytical depth.
• LO3: Develop and demonstrate sophisticated communication and negotiation strategies that effectively bridge cultural divides and facilitate productive global interactions.
• LO2: Demonstrate advanced capability to identify, comprehensively analyze, and critically evaluate nuanced cross-cultural management challenges in international business contexts.
• LO5: Critically examine the intricate ethical, social, and institutional dynamics that profoundly influence international management decision-making processes.
• LO 6: Identify, analyze, and strategically navigate the facilitators and constraints impacting managerial decisions and conflict management across diverse cultural landscapes
• LO4: Construct evidence-based, contextually sensitive problem-solving approaches that offer pragmatic and well-substantiated resolutions to complex cross-cultural management challenges.

Course Contents

• Foundations of Cross-Cultural Understanding
• Communication Across Cultures
• Motivation and Leadership in Cross-Cultural Contexts
• Ethics, Social Norms, and Institutional Influences
• Conflict Management & Negotiation in Multicultural Teams
• Creation of Cultural Synergy and Multicultural Teamwork

Assessment Elements

• Group Negotiation Simulation
• Reflection
  The student will reflect on their experience after each session by answering the following questions in the first form of the nouns “I “and “We”: • What did I expect this experience to be like, and what was it actually like? • What was most challenging about the experience? • What most surprised me about this experience? • What did I learn from this experience? How do I know that’s what I learned? What particular moment of the experience gave me this insight? • What was the best part of this experience? What did I find the most exciting or intense? Why? • When did you make a mistake? What did you learn from it? • What do you still need to work to improve upon?
• In Class Activities
  The students will participate in the discussion, fill out the forms, develop strategies, participate in role-play, solve mini-cases, and present.

Interim Assessment

• 2024/2025 4th module
  0.5 * Group Negotiation Simulation + 0.2 * In Class Activities + 0.3 * Reflection

Bibliography

Recommended Core Bibliography

• 50MINUTES.COM. (2017). Successful Negotiation : Communicating Effectively to Reach the Best Solutions. [N.p.]: 50Minutes.com. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1528121
• Communication across cultures, , 2012
• Conflict management : a practical guide to developing negotiation strategies, Corvette, B. A. B., 2007
• Cross-cultural management : essential concepts, Thomas, D. C., 2015
• Ethical decision-making in social research : a practical guide, Iphofen, R., 2009
• Harvard Business Review Press. (2016). HBR’s 10 Must Reads on Managing Across Cultures (with Featured Article “Cultural Intelligence” by P. Christopher Earley and Elaine Mosakowski). Boston, Massachusetts: Harvard Business Review Press. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1798653
• Harvard Business Review Press. (2016). Leading Virtual Teams (HBR 20-Minute Manager Series) (Vol. [Academic Subscription]). Boston, Massachusetts: Harvard Business Review Press. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1798548
• Institutions, social norms, and economic development, Platteau, J.- P., 2006
• Jeffrey Sanchez-burks, Fiona Lee, Incheol Choi, Richard Nisbett, Shuming Zhao, & Jasook Koo. (2003). Conversing across cultures: East-West communication styles in work and nonwork contexts. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsbas&AN=edsbas.2D783024
• Kopelman, S., & Rosette, A. S. (2008). Cultural variation in response to strategic emotions in negotiations. Group Decision & Negotiation, 17(1), 65–77. https://doi.org/10.1007/s10726-007-9087-5
• Leading project teams : the basics of project management and team leadership, Cobb, A. T., 2012
• Managing diversity : toward a globally inclusive workplace, Mor Barak, M. E., 2011
• Palthe, J. (2014). Cross-Level Cultural Congruence: Implications For Managing Diversity In Multinational Corporations. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsbas&AN=edsbas.E0195F0A
• Sebenius, J. K. (2017). BATNAs in Negotiation: Common Errors and Three Kinds of “No.” https://doi.org/10.1111/nejo.12176/abstract
• The handbook of negotiation and culture, , 2004
• Verónica Sevillano, & Pablo Olivos. (2019). Social Behavior and Environment: The Influence of Social Norms on Environmental Behavior. Papeles Del Psicólogo, (3), 182. https://doi.org/10.23923/pap.psicol2019.2898
• When Cultures Collide: leading across cultures, Lewis, R.D., 2014
• Wildman, J. L., & Griffith, R. L. (2015). Leading Global Teams : Translating Multidisciplinary Science to Practice. New York: Springer. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=898788
• Спинова, Е. А. Бизнес-диалог/Business dialogue and negotiation phrases: Reference book / Спинова Е.А. - М.:Магистр, НИЦ ИНФРА-М, 2019. - 72 с.:. - ISBN 978-5-9776-0239-6. - Текст : электронный. - URL: https://znanium.ru/catalog/product/1010756

Recommended Additional Bibliography

• 9781841125916 - Trompenaars, Alfons; Woolliams, Peter - Business Across Cultures - 2004 - John Wiley & Sons - http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=105142 - nlebk - 105142
• Across cultural borders : historiography in global perspective / ed. by Eckhardt Fuchs and Benedikt Stuchtey. (2002). Lanham, Md. [u.a.]: Rowman & Littlefield. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edswao&AN=edswao.098767674
• Brett, J. M. (2014). Negotiating Globally : How to Negotiate Deals, Resolve Disputes, and Make Decisions Across Cultural Boundaries (Vol. Third edition). San Francisco, CA: Jossey-Bass. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=716710
• Communicating in global business negotiations : a geocentric approach, Rudd, J. E., 2007
• Complexity and the experience of leading organizations, , 2005
• Creating effective teams : a guide for members and leaders, Wheelan, S. A., 2013
• Doing business in emerging markets : entry and negotiation strategies, Cavusgil, S. T., 2002
• Eastern and cross cultural management, Singh, N. K., 2012
• Higgs, M., & Dulewicz, V. (2016). Leading with Emotional Intelligence : Effective Change Implementation in Today’s Complex Context. Switzerland: Palgrave Macmillan. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1338472
• International negotiation in China and India : a comparison of the emerging business giants, Kumar, R., 2011
• Language for specific purposes : research and translation across cultures and media, , 2016
• Leading culture change in global organizations : aligning culture and strategy, Denison, D., 2012
• Lebedeva, M. M. International Negotiations in the Digital Age : учебник / M. M. Lebedeva, E. S. Zinovieva. — Москва : Аспект Пресс, 2022. — 242 с. — ISBN 978-5-7567-1244-5. — Текст : электронный // Лань : электронно-библиотечная система. — URL: https://e.lanbook.com/book/324359 (дата обращения: 00.00.0000). — Режим доступа: для авториз. пользователей.
• Lee, M. R. (2014). Leading Virtual Project Teams : Adapting Leadership Theories and Communications Techniques to 21st Century Organizations. Boca Raton: Auerbach Publications. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=611888
• Lyons, C. (2009). I Win, You Win: The Essential Guide to Principled Negotiation. A&C Black Business Information and Development.
• Managing diversity : an Asian and Pacific focus, , 2001
• Managing motivation : a manager's guide to diagnosing and improving motivation, Pritchard, R. D., 2008
• Michał Chmielecki. (2013). Negotiation Metaphors Across Cultures. Organizacja i Zarządzanie : Kwartalnik Naukowy, 3(2 (22)), 37–49.
• Motivation and culture, , 1997
• Objectivism, subjectivism, and relativism in ethics, , 2008
• Overbeck, J. R., Neale, M. A., & Mannix, E. A. (2011). Negotiation in Groups. Bingley, U.K.: Emerald Group Publishing Limited. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=375905
• Social norms, , 2001
• Wang, H. K. H. (2018). Business Negotiations in China : Strategy, Planning and Management. Abingdon, Oxon: Routledge. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1662142
• Yu-Te Tu. (2013). A Comparison on Intercultural Business Negotiations of Asia’s Four Little Dragons. International Journal of Business and Social Research, 3(4), 65–79. https://doi.org/10.18533/ijbsr.v3i4.30
• Yuliya Kryukova, Юлия Крюкова Евгеньевна, & Галина Сорина Вениаминовна. (2018). Social norms in society as the integral factor of formation and estimation of reputation of the individual ; Социальные нормы в обществе как неотъемлемый фактор формирования и оценки репутации индивида. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsbas&AN=edsbas.5D620F70
• Zemanová, D. (2015). Leading Multicultural Teams. Case Study of XYZ. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsndl&AN=edsndl.oai.union.ndltd.org.nusl.cz.oai.invenio.nusl.cz.264061
• Сборник кейсов для проведения тренингов по ведению пе-реговоров = Casebook. Negotiation Club : учебное пособие / К. Л. Гимадуллина, Д. С. Литова, Г. М. Самойлов [и др.]. — Москва : МГИМО, 2017. — 96 с. — ISBN 978-5-9228-1789-9. — Текст : электронный // Лань : электронно-библиотечная система. — URL: https://e.lanbook.com/book/295274 (дата обращения: 00.00.0000). — Режим доступа: для авториз. пользователей.

Authors

• Akhmed Vakas
• NAZAROV MIKHAIL GENNADEVICH