Personnel Training and Development Technologies

Master 2024/2025

Type: Elective course (Business Development)

Area of studies: Management

Delivered by: Department of Organizational Psychology (Nizhny Novgorod)

Where: Faculty of Management (Nizhny Novgorod)

When: 2 year, 1, 2 module

Mode of studies: offline

Open to: students of one campus

Instructors: Курагина Мария Федоровна

Master’s programme: Business Development

Language: English

ECTS credits: 6

Full Syllabus Ask Question

Abstract

The course aims to provide participants with knowledge and practical skills in the implementation of modern employee development methods. Throughout the course, students will explore modern training, facilitation, and gamification techniques, as well as the principles of designing and conducting employee development programs. The course will cover a range of tools and approaches, and participants will become acquainted with the specific responsibilities of a leader at each stage of the aforementioned techniques. Participants will master the skills of receiving feedback, learn to diagnose group dynamics and the progress dynamics of each participant through observation, and master the process of selecting methods, content, techniques, and instruments in alignment with goals, participant types, and other relevant criteria.

Learning Objectives

The course "Technologies for Training and Personnel Development" aims to equip students with essential skills in several key areas: the competent use of diagnostic tools, effective collaboration with management and colleagues, designing and facilitating modern group work sessions, and serving as an effective mediator in resolving both personal and business-related issues within an organization.

Expected Learning Outcomes

Names the main concepts related to training, recognizes the basic theories of psychological training, distinguishes the main types of training, highlights the specifics of modern group work methods (facilitation, “world cafe”, “educational journey”, simulation, etc.)
Formulates and discloses the content of the main principles of training and other forms of group form.
Distinguishes the main groups of methodological tools (techniques) of the group form of work, knows how to select them for training or developing personnel, has information about their specifics and rules of application.
Names methods for evaluating the effectiveness of group work, masters the technology for evaluating results according to J. Kirkpatrick
Able to conduct professional task analysis, organizational analysis and personal analysis. Names and explains the specifics of organizing the training group.
Names 4 stages of classical training. Has information about the specifics of the stages of work with other forms of group work. Has the skill of designing group work programs for personnel training and development.
Describes the concept of “feedback”, names its forms and rules, knows how to select the form of feedback depending on the tasks being solved, knows how to implement the technology for providing effective feedback.
• Names the features, goals and possibilities of facilitation. Formulates the basic concepts and methodological foundations of facilitation, its mechanisms.
Formulates the main methods of facilitation, explains the importance and essence of the tasks that the facilitator solves.
Has information about the relationship system "facilitator-group". Masters the strategies of behavior in the "facilitator - group" system. Names and explains the behavioral roles of the facilitator, methods of influencing the group.
Formulates the stages of the facilitation process, their content and is able to distinguish them. Proficienct in facilitation techniques.
Has an understanding of facilitation of decision making. Knows how to plan the perspective of the facilitator's work at the request of the organization.
Names the difference between gamification and other teaching methods. Defines the types of gamification.
Can compare and name gamification methods and types of games. Describes the structure and stages of creating a learning game.

Course Contents

Title Section 1. Methodology of group forms of work Topic 1. The concept and types of psychological training
Title Topic 2. Principles of psychological training and other forms of group work.
Topic 3. Methodological means of group work
Title Topic 4. Training and other forms of group work effectiveness evaluation
Title Section 2. Methodological aspects of training and other forms of group work. Topic 5. Methodology for organizing group work
Title Topic 7. Facilitator’s activities at various stages of the training
Title Topic 8. Methodological features of feedback organization
Title Section 3. Facilitation as a form of personnel training and development • Topic 10. Facilitation in the organization.
Title Topic 11. Facilitation methodology, scope and possibilities.
Title Topic 12. Relationship between the facilitator and the group
Title Section 4. Facilitation process Topic 13. Stages of facilitation and their content
Title Topic 14. Facilitation for decision making.
Title Section 5: Gamification Topic 15. Gamification as a modern technology for training organization personnel.
Title Topic 16. Main aspects of gamification. Educational game.

Assessment Elements

Activity during classes
Group Project: Training
Individual homework: facilitation

Interim Assessment

2024/2025 2nd module
0.3 * Activity during classes + 0.35 * Group Project: Training + 0.35 * Individual homework: facilitation

Bibliography

Recommended Core Bibliography

Active training : a handbook of techniques, designs, case examples, and tips, Silberman, M., 2006
Adult learners, education and training : a reader, , 2000
Education, training and labour market outcomes in Europe, Checchi D., 2004
I. Malichenko P., & И. Маличенко П. (2016). Knowledge Management as an Effective Mechanism Formation of Continuous Training and Staff Development in the Organization ; Управление Знаниями Как Эффективный Механизм Формирования Непрерывной Системы Обучения И Развития Персонала В Организации. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsbas&AN=edsbas.A815C0A1
Joan H. Johnston, Henry L. Phillips, Laura M. Milham, Dawn L. Riddle, Lisa N. Townsend, Arwen H. DeCostanza, … Sean M. Fitzhugh. (2019). A Team Training Field Research Study: Extending a Theory of Team Development. Frontiers in Psychology. https://doi.org/10.3389/fpsyg.2019.01480
Геймификация в бизнесе : как пробиться сквозь шум и завладеть вниманием сотрудников и клиентов, Зикерманн, Г., 2014
Геймификация как инструмент управления трудовой мотивацией : автореф. дис. ... канд. социолог. наук : 22.00.08, Артамонова, В. В., 2022
Кларин, М. В. Корпоративный тренинг, наставничество, коучинг : учебное пособие для вузов / М. В. Кларин. — Москва : Издательство Юрайт, 2023. — 288 с. — (Высшее образование). — ISBN 978-5-534-02811-9. — Текст : электронный // Образовательная платформа Юрайт [сайт]. — URL: https://urait.ru/bcode/513452 (дата обращения: 27.08.2024).
ОРЛОВА ОЛЬГА ВЯЧЕСЛАВОВНА, & ТИТОВА ВАЛЕНТИНА НИКОЛАЕВНА. (2015). Геймификация как способ организации обучения. Вестник Томского Государственного Педагогического Университета, (9 (162)). Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsclk&AN=edsclk.16513826
Переговоры - фасилитация - медиация : учеб. пособие для вузов, Чумиков, А. Н., 2014
Тесты, деловые игры, тренинги в управлении персоналом : учебник, Пугачев В.П., 2002
Фасилитация на практике : как "добывать золото", работая с группами, Кайзер, Т., 2020
Чумиков А.Н. - Переговоры – фасилитация – медиация. Учебное пособие - 978-5-392-35692-8 - Проспект - 2021 - http://ebs.prospekt.org/book/45096 - 45096 - PROSPECT
Чумиков, А. Н. Переговоры - фасилитация - медиация : учебное пособие / А. Н. Чумиков. — Москва : Аспект Пресс, 2014. — 160 с. — ISBN 978-5-7567-0738-0. — Текст : электронный // Лань : электронно-библиотечная система. — URL: https://e.lanbook.com/book/68865 (дата обращения: 00.00.0000). — Режим доступа: для авториз. пользователей.

Recommended Additional Bibliography

Effective training : systems, strategies, and practices, Blanchard, P. N., 2007
Employee training and development, Noe, R. A., 2013
Handbook of intercultural training, , 2004
Handbook of online learning : innovations in higher education and corporate training, , 2002
Handbook on information technologies for education and training, , 2008
Jacob Mincer. (1962). On-the-Job Training: Costs, Returns, and Some Implications. NBER Chapters, 50.
Lahtero, T. J., Ahtiainen, R. S., & Lång, N. (2019). Finnish Principals: Leadership Training and Views on Distributed Leadership. Educational Research and Reviews, 14(10), 340–348. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=eric&AN=EJ1216700
The gamification of learning and instruction : game-based methods and strategies for training and education, Kapp, K. M., 2012
The power of 360 degree feedback : maximizing managerial and leadership effectiveness, Rao, T. V., 2006
The Supervisor and On-the-Job Training, Broadwell, M. M., 1995
Благих, И. А., Геймификация социально- экономических процессов: геймифицированные платформы и анализ эффективности : монография / И. А. Благих. — Москва : Русайнс, 2021. — 237 с. — ISBN 978-5-4365-6981-9. — URL: https://book.ru/book/940518 (дата обращения: 27.08.2024). — Текст : электронный.
Гладилина, И. П., Геймификация обучения и повышение квалификации специалистов в сфере закупок в условиях цифровизации. : монография / И. П. Гладилина, А. О. Молоканова, В. В. Кадышевич, ; под общ. ред. И. П. Гладилиной. — Москва : Русайнс, 2022. — 71 с. — ISBN 978-5-4365-8899-5. — URL: https://book.ru/book/942704 (дата обращения: 27.08.2024). — Текст : электронный.

Authors

Белохлебова Наталья Александровна
KURAGINA Mariia FEDOROVNA

Course Syllabus