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Regular version of the site
2024/2025

Intercultural Mediation

Type: Mago-Lego
When: 1, 2 module
Online hours: 20
Open to: students of all HSE University campuses
Language: English
ECTS credits: 6

Course Syllabus

Abstract

The concept of intercultural mediation is dwelt upon in multiple ways. The course focuses on the issues of linguacultural brokerage, translating the scapes, double coding and double dealing, conflict third-party mediation, nexus of language, communication, and culture, intercultural ethics as mediation, pragmatics of politeness, arts and tourism as mediators, cross-cultural hermeneutics, to name but a few.
Learning Objectives

Learning Objectives

  • The purpose of the discipline is the formation and development of students' competencies in building, modelling, monitoring and regulating intercultural mediation with their ability and willingness to take corrective actions based on their knowledge and skills in the spheres of cultural differences, principles of cultural dialogue, factors and conditions of intercultural dialogue efficiency, intercultural ethics, sensitivity, trust, empathy, and tolerance.
Expected Learning Outcomes

Expected Learning Outcomes

  • Students gain a deeper understanding of cultures by looking at the way they differ along a small number of common dimensions - approaches to risk, to authority, to the individual, to time, etc.
  • Students will learn how to avoid simplifications - clichés, stereotypes and labels - that are unhelpful and can be harmful.
  • Students will acquire theoretical knowledge and practical skills in applied ethics, ethical thinking and ethical behaviour as mediation.
  • Students will acquire theoretical knowledge and practical skills in tolerance, toleration, tolerant thinking and behaviour.
  • Students will be able to analyze different aspects of communication, both verbal and non-verbal, understand the importance of cultural differences and resolve cross-cultural conflicts
  • Students will realize how constructive dialogue in cross-cultural negotiation depends on understanding many differences in behaviour - from variations in etiquette and politeness to the way emotions are expressed, or are hidden.
  • Students will get a comprehensive understanding of the diversity concept, obtain thorough knowledge of cultural differences, get practical skills of handling diversity in intercultural communication.
  • Students will obtain specific knowledge of particular national and regional negotiating styles - French, Chinese, US, Russian and Middle Eastern; will be able to analyze multilateral and multicultural negotiation settings.
  • Students will understand how to establish a professional ‘self’ through effective intercultural communication.
Course Contents

Course Contents

  • Concept of intercultural mediation
  • Axioms for a Theory of Intercultural Communication Competence
  • Cross-cultural hermeneutics
  • Worldview: The Ethical Dimension
  • Nexus of Language, Communication, and Culture
  • Globalization and Intercultural Personhood
  • Intercultural mediation: managing the differences
Assessment Elements

Assessment Elements

  • non-blocking Project based on scenarios and/or case studies drawn from different workplaces
    Project based on scenarios and/or case studies drawn from different workplaces
  • non-blocking Individual or group project
    Develop, substantiate, and defend your project on intercultural mediation and the role of intercultural mediators
  • non-blocking Online Test
  • non-blocking Exam
  • non-blocking Classroom work
Interim Assessment

Interim Assessment

  • 2024/2025 2nd module
    0.3 * Classroom work + 0.3 * Exam + 0.1 * Individual or group project + 0.1 * Online Test + 0.2 * Project based on scenarios and/or case studies drawn from different workplaces
Bibliography

Bibliography

Recommended Core Bibliography

  • Judith N. Martin, Thomas K. Nakayama, & Martin Judith N. (n.d.). Intercultural Communication in Contexts Fifth Edition. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsbas&AN=edsbas.F78FCA95

Recommended Additional Bibliography

  • Chen, G.-M., & Dai, X. (2014). Intercultural Communication Competence : Conceptualization and Its Development in Cultural Contexts and Interactions. Newcastle upon Tyne, UK: Cambridge Scholars Publishing. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=772084
  • Holliday, A., Hyde, M., & Kullman, J. (2017). Intercultural Communication : An Advanced Resource Book for Students (Vol. Third edition). Milton Park, Abingdon, Oxon: Routledge. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1424446
  • Jackson, J. (2012). The Routledge Handbook of Language and Intercultural Communication. Routledge.
  • Novinger, T. (2001). Intercultural Communication : A Practical Guide: Vol. 1st ed. University of Texas Press.
  • Spencer-Oatey, H., & Kotthoff, H. (2007). Handbook of Intercultural Communication. Berlin: De Gruyter Mouton. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=247550

Authors

  • MUHINA NATALYA NIKOLAEVNA
  • Mikheeva Natalya Dmitrievna