Научно-исследовательский семинар "Межфункциональная и межорганизационная интеграция в логистике"

Магистратура 2020/2021

Статус: Курс обязательный (Стратегическое управление логистикой)

Направление: 38.04.02. Менеджмент

Кто читает: Департамент логистики и управления цепями поставок

Где читается: Санкт-Петербургская школа экономики и менеджмента

Когда читается: 2-й курс, 1, 2 модуль

Формат изучения: без онлайн-курса

Преподаватели: Золотухина Ирина Викторовна, Исаева Виктория Дмитриевна

Прогр. обучения: Стратегическое управление логистикой

Язык: английский

Кредиты: 6

Контактные часы: 52

Full Syllabus

Abstract

Topics such as supply chain integration, logistics coordination, approaches to coordination governance, conflict behavior, conflict management, conflict resolutions, dynamics of cross-functional conflict, role of logistics service in cross-functional conflict-mediation will be discussed during the seminars; as well as topics such as role of logistics as a service function for a production\manufacturing plant, roles of internal and external logistics, interrelation between sales forecast, production planning and supply chain, importance of synchronous material flow for stable supply of a production plant with parts, localization, inventory management, as well as lean principles in logistics will be discussed during the seminars.

Learning Objectives

The aim of the course is to externalize the student`s competence of conflict resolution in the cross-functional coordination by providing the theoretical framework of integration and conflict governance as well as to develop comprehensive skills applied to the practical problem solving.
Also the aim of the course is mastering the skills of developing and implementing organization strategy, design and strategic management of logistics infrastructure of a manufacturing enterprise aimed at ensuring the competitiveness of the enterprise.

Expected Learning Outcomes

Умение определить и проанализировать межфункциональный конфликт, возникающий в результате межфункционального взаимодействия с указанием характеристик конфликтной ситуации;
Развитие навыков критического и аналитического мышления в рамках оценки конфликтной ситуации;
Владение навыками разработки и реализации стратегии организации, проектирования и стратегического управления логистической инфраструктурой производственного предприятия, направленными на обеспечение конкурентоспособности предприятия;
Получение знаний в области траспортной логистики и бережливой логистики

Course Contents

Coordination and Integration. Governance framework
Definition of coordination, definition of integration; connection between coordination and integration processes. Definition of supply chain integration (horizontal, vertical, loosely integrated – tightly integrated) Coordination in managerial framework: classical approach, POSDCORB principles; Fayol's principles of management; Follett's management theory
Conflict governance: diagnostics
1. Definition of conflict; 2. Characteristics of the conflict; 3. Approach to conflict in different psychological models; 4. Conflict Behavior, Conflict Management, and Conflict Resolution; CCB framework
Cross functional coordination
1. Definition of the cross functional conflict. 2. Dynamics of the conflict; the object and the subject of the conflict; 3. Reasons of the cross functional conflicts in departments; 4. Micro and microenvironment; 5. Choice of cross-functional tools of governance in uncertainty; 6. Challenges of sufficient coordination Task: create a supply chain strategy
Conflict resolution governance
1. Definition of conflict resolution; 2. Conflict strategies by Tomas-Killman, Follet, negotiations by Fisher; 3. Factors in choosing a strategy; 4. Role of logistics service in cross functional conflict mediation; 5. Model of escalation and expansion of the conflict; 6. Deutsch model of cooperation.
Cross functional and cross-organizational coordination
The practical usage of the theory, implementation of the knowledge in a role-play (modelling conflict) in terms of cross functional and cross organizational impact
Key role of logistics on a manufacturing plant
Definition of logistics function on the automotive manufacturing plant. Role of logistics in the smooth functionality of production. Types of logistics at the production plant. Definition of external and internal logistics. Logistics costs
Sales forecast, Production planning and Supply chain management
Reasons of closed interaction of sales, planning and supply chain. Detailed description of production planning and supply chain functions. Domestics and international supply chains. Supply chain as the most important part of plant logistics. ERP systems.
Transport logistics. Lead logistics provider role
Types of delivery. Modes of transportation. Multimodal deliveries. International moves. Transit time. Inventory-in-transit. Container and bulk deliveries. Role of the ports. Relationships with shipping lines. Crossing borders. Quality of the delivery. Definition of lead logistics provider
Finished product. Localization. Customs
1) Process of passing-over of the finished product from off-line to finished product warehouse. Managing finished product warehouse. Systems, processes, features. Distribution of the finished product from the production plant. 2) Definition of localization. Localization as a key priority of Russian economy. 3) World trade. Customs law. Customs brokers. International classification of goods. Customs compliance
Warehousing and Inventory management
1) Own warehouse and external (rented) warehouse. Unloading, acceptance, sorting and decanting. 2) Definition of inventory. Inventory in days. Inventory turnover. Aged inventory. Shelf life. Managing obsolete inventory
Lineside deliveries
Definition of in-plant deliveries. Kanban system. Pull and push. Sequence deliveries. Warehouse management systems
Packaging. Lean logistics
1) Durable and expendable packaging. Pros and cons of usage durable or expendable packaging. Criteria for reliable packaging. 2) Definition of lean logistics

Assessment Elements

In-class participation (exercises, case-studies, panel discussion)
Exam

Interim Assessment

Interim assessment (2 module)
0.6 * Exam + 0.4 * In-class participation (exercises, case-studies, panel discussion)

Bibliography

Recommended Core Bibliography

Boysen, N., Emde, S., Hoeck, M., & Kauderer, M. (2015). Part logistics in the automotive industry: Decision problems, literature review and research agenda. European Journal of Operational Research, 1, 107.
Jaehn, F. (2016). Sustainable Operations. European Journal of Operational Research, 2, 243.

Recommended Additional Bibliography

Chen, X., Luo, Z., & Wang, X. (2019). Compete or cooperate:Intensity, dynamics, and optimal strategies. https://doi.org/10.1016/j.omega.2018.07.002
Grazia Speranza, M. (2018). Trends in transportation and logistics. European Journal of Operational Research, (3), 830. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsrep&AN=edsrep.a.eee.ejores.v264y2018i3p830.836
Perera, H. N., Hurley, J., Fahimnia, B., & Reisi, M. (2019). The human factor in supply chain forecasting: A systematic review. European Journal of Operational Research, 2, 574.

Course Syllabus