Бакалавриат
2024/2025
Анализ и моделирование бизнес-процессов
Статус:
Курс обязательный (Международный бакалавриат по бизнесу и экономике)
Направление:
38.03.01. Экономика
Где читается:
Санкт-Петербургская школа экономики и менеджмента
Когда читается:
3-й курс, 3 модуль
Формат изучения:
без онлайн-курса
Охват аудитории:
для своего кампуса
Преподаватели:
Артемова Диана Игоревна
Язык:
английский
Кредиты:
3
Course Syllabus
Abstract
In the course the students will learn the methodology of analysis and design of business processes; they will acquire the skills of modeling of business processes in different notations; they will be able to apply the acquired knowledge and skills to solve practical business problems, including the problems of reengineering of business processes.
Learning Objectives
- Mastering the methodology of analysis and design of business processes
- Mastering skills of business process modeling in various notations
- Development of competencies for solving business problems using the methodology of business processes analysis and design, as well as modeling tools
Expected Learning Outcomes
- Knows the methodology of modelling, analysis and improvement of business processes
- Apply business process definition and properties to describe processes
- Able to model business processes in BPMN and IDEF0 notations
- Know how to analyze business processes using models: identify bottlenecks, functional gaps, rational use of resources and mechanisms
- Able to design business processes taking into account the identified problems and business needs
- able to describe the basic concept of business process management
Course Contents
- Introduction to company business architecture design and business process management
- Goals, indicators, strategic maps
- Modeling business processes in IDEF0
- Modeling business processes in BPMN
- Analysis of business process models
- Business process reengineering
Assessment Elements
- Current controlCurrent control is carried out in the form of tests based on the first five topics. Each test includes 10 questions. The tests can be taken only in class during seminars (via Smart LMS).
- ProjectThe project is a group one and is performed in teams of 3-5 people. The distribution of teams is carried out by students independently. Each team receives a task from the lecturer. The project is carried out throughout the duration of the discipline in stages. There are 6 stages (project tasks) in total. Assignments are given by the lecturer after each topic. Assignments must be submitted via SmartLMS. Detailed instructions are provided to students during the course.
- ExamThe final exam is a test with questions that cover the entire course. It is conducted online using the SmartLMS system.
Bibliography
Recommended Core Bibliography
- Business process management : theory and applications, , 2013
- High performance through business process management : strategy execution in a digital world, Kirchmer, M., 2017
- OCEB certification guide : business process management - fundamental level, Weilkiens, T., 2011
- von, Rosing, Mark, et al. The Complete Business Process Handbook : Body of Knowledge from Process Modeling to Bpm, Elsevier Science & Technology, 2014. ProQuest Ebook Central, https://ebookcentral.proquest.com/lib/hselibrary-ebooks/detail.action?docID=1888539.
- Свод знаний по управлению бизнес-процессами : BPM CBOK 4.0, , 2024
Recommended Additional Bibliography
- Checking Business Process Evolution. (2019). https://doi.org/10.1016/j.scico.2018.09.007