Бакалавриат
2024/2025
Организационное поведение
Статус:
Курс обязательный (Международный бакалавриат по бизнесу и экономике)
Направление:
38.03.01. Экономика
Кто читает:
Департамент менеджмента
Где читается:
Санкт-Петербургская школа экономики и менеджмента
Когда читается:
2-й курс, 1, 3 модуль
Формат изучения:
без онлайн-курса
Охват аудитории:
для своего кампуса
Язык:
английский
Кредиты:
3
Course Syllabus
Abstract
This subject is about people in organizations, more specifically how management and leadership approaches and behaviors impact attitudes, conducts, motives, and performance of staff members. The course provides a practical and realistic perspective on several aspects of the work environment to improve team and personal performance and facilitate change initiatives.
Learning Objectives
- Upon the course completion, students are expected to be able to Learn how to detect the main tendencies of the organizational behavior development; Reflect on basics and advanced ways to manage group and team behavior; Learn how to allocate effectively team roles and responsibilities; Study elements of corporate anthropology and culture management, Identify practices of effective decision-making, conflict, and communication, both interpersonal and across the organization; Explain approaches to leading and motivating individuals and teams; Define organizational culture and discuss managerial tools for its development and maintenance; Create a work environment that motivates and engages employees to work productively; Analyze communication processes in the organization and suggest strategies for their improvement.
Expected Learning Outcomes
- Explain the importance of interpersonal skills in the workplace. Learn the definition of organizational behavior. Explain the challenges and opportunities for managers in using OB concepts.
- Define three components of attitudes. Explain how behavior always follows from attitudes. Learn what causes job satisfaction. Define the sources of emotions and moods. Provide a definition of personality. Discuss what factors determine personality and how the concepts of core self-evaluation, self-monitoring, and proactive personality help us to understand personality.
- Learn the three key elements of motivation. Discuss the similarities and differences between motivation theories. Explain how the job characteristics model motivates individuals. Learn different ways of motivating in organizations.
- Learn the key definitions of Group Behavior. Discuss what the strengths and weaknesses of group (versus individual) decision making. Learn the difference between a group and a team. Explain when work performed by individuals is preferred over work performed by teams.
- Define the functions and process of Communication. Discuss the communication differences between communication modes. Define common barriers to effective Communication.
- Learn the conclusions of trait theories of leadership and behavioral theories of leadership. Describe the contingency theories of leadership. Explain how the contemporary theories of leadership relate to earlier foundational theories. Discuss how leaders can have a positive impact on their organizations through building trust and mentoring.
- Define the three types of conflict and the steps in the conflict process. Learn the five steps in the negotiation process and how individual differences influence negotiations.
- Learn seven key elements to define an organization’s structure. Describe common organizational structures. Define organizational culture and its common characteristics.
- Discuss the differences between the forces for change and planned change. Explain how resistance to change can be overcome. Learn the four main approaches to managing organizational change. Learn the physiological, psychological, and behavioral symptoms of stress at work and the individual and organizational approaches to managing stress.
Course Contents
- What is Organizational Behavior?
- Job Satisfaction, Emotions, Personality and Values
- Motivation: From Concepts to Application
- Understanding Work Teams
- Communication
- Leadership
- Conflict and Negotiation
- Organizational Structure and Culture
- Organizational Change and Stress Management
Assessment Elements
- Lecture Engagement Points (LEPs)These are small assignments given each lecture in an electronic format based on the information delivered during the lecture.
- Article readings, video and case study analysis. 3 waves, 20% each.The case, video, and articles would have assigned a week before the seminar where they would be discussed and analyzed.
- Learning JournalAt the end of the course, each student will submit a Learning Journal to reflect what you have learned in classes (e.g., insights into managerial duties and responsibilities, a better understanding of analytics at work, self-insights). A reasonable way is to keep a journal throughout the class to make this task easier. Learning Journals have to be upoaded to the SMART LMS.
Interim Assessment
- 2024/2025 3rd module0.6 * Article readings, video and case study analysis. 3 waves, 20% each. + 0.3 * Learning Journal + 0.1 * Lecture Engagement Points (LEPs)
Bibliography
Recommended Core Bibliography
- Essentials of organizational behavior, Robbins, S.P., 2022
- Robbins, S. P., & Judge, T. (2017). Organizational Behavior, Global Edition (Vol. 17 edition, Global edition Stephen P. Robbins, Timothy A. Judge). Harlow: Pearson. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1419688
Recommended Additional Bibliography
- Ricky W. Griffin, Jean M. Phillips, & Stanley M. Gully. (2019). Organizational Behavior: Managing People and Organizations, Edition 13 (Vol. 13e). Cengage Learning.