Магистратура
2024/2025
Управление качеством и принятие решений на основе данных
Статус:
Курс обязательный (Операционная эффективность и производственные системы)
Направление:
38.04.02. Менеджмент
Где читается:
Высшая школа бизнеса
Формат изучения:
без онлайн-курса
Охват аудитории:
для всех кампусов НИУ ВШЭ
Прогр. обучения:
Операционная эффективность и производственные системы
Язык:
английский
Кредиты:
6
Контактные часы:
48
Course Syllabus
Abstract
This course is designed for students who have some experience with supply chain management methods and practices. It focuses on the international quality systems, e.g. ISO 9000 and other quality systems, which are applicable to supply chains and attracting the attention of the global competitive businesses that aim to implement these methods in the most efficient way.
In the first part, the course covers conceptual principles of quality management, its major stakeholders, possible barriers to effective quality management and control, and the cost of quality management to businesses. Following that, the course is focused on techniques for quality management. These techniques include both quantitative and qualitative techniques.
Following that the course will present challenges of identifying data, working with it, deriving management decisions based on that.
As a concluding part of the course there will be a section on standard management practices and their importance for the company’s efficiency in implementing decisions and improvements.